Hotel Tropicalito Tulum

I decided to leave here a review, because we had a very significant situation, where we had to leave Tulum three days before the original departure date, and Ivo, the property manager offered us to use these spare nights at a future date, that was very generous and not something we expected to get, because we booked 5 nights knowing it was unrefundable. The property is very nice, located on a cliff, so there's no direct access to a sanded beach, but these kind of beaches are close by and accessible only a few minutes walking distance from the hotel. All things worked appropriately in the room - electricity, AC, doors, WIFI (though, not always working flawlessly, some non American websites or services are inaccessible), the only thing that was not working right was the sewage, and Ivo has been informed and he said they will take care of it, but other than this - it was well worthy. Just for the service and accommodating they deserve all the praise.

Tropicalito was our favourite stop in our ten day trip. It was such an oasis from the busy end of Tulum where you felt like you had a private paradise all to yourself. We stayed in off season and with an impending hurricane but couldn’t have felt safer or more cared for by Luis and the rest of the staff. Absolutely lovely start to finish and the raccoon mural in the kitchen was our fav! Will definitely be staying here again.

We booked this hotel last minute when our trip to Bacalar was cancelled due to Hurricane Beryl and we needed to extend our stay in Tulum. This area was a lot quieter and so relaxing compared to our previous stay across Taboo nightclub. Luis was an absolute gem and let us check in early! We jumped into the pool with a stunning view until our room was ready. The room had amazing AC. The room and the towels smelled divine. It was super clean and we had a view of the palm trees which was so calming. The shower has salt water, but it felt healing. There is cold filtered water in the kitchen which was convenient. We stayed at a couple different hotels throughout our trip, but this place felt so magical and was hard to leave. Big shoutout to Luis for making us feel so welcome and cared for.

I chose Hotel Tropicalito Tulum because I only had two full days in Tulum and I wanted to be beach side, and without children around me. Hotel Tropicalito Tulum is a hidden gem. It’s brand new and Ivo and Luis are constantly making improvements. The rooms are very clean and the honey shampoo and shower wash add a premium bathing feeling. The standout features are the rooftop pool (great for taking your Instagram pics, and the private beach. If you have jetlag like I did, wake up at sunrise and see this amazing view (look at the pic). A very private and quiet moment! There’s a lot of dining, clubbing and coffee options within walking distance, and Ivo can help you with restaurant recommendations and even bike hire. Anything you need, there's 24-hour WhatsApp service. It was concierge plus plus plus! This is a small business and on a personal note, I want to wish the owners much success with their new (ad)venture! I would definitely stay here again when I return to Tulum!

We had an amazing time, We loved the place, the decoration, the staff was really amazing. Louis and ivo the manager was always checking on whatever we needed. The place has a private beach and the pool in amazinggg Will come back for sure

Simple rooms, but amazing view and great location. We happened to be there in rainy period, so the room was quite damp and very basic. But great customer service and stunning view makes it up. Sleep quality depends on other guests, we had very quiet and peaceful sleep on 2 out of 4 nights.

Great stay at Tropicalito! The views were amazing and Ivo was really responsive during our time there. It is around 10-15 mins from the hotel zone but that wasn’t an issue, prices for restaurants were better and there were still plenty of options!

Cute boutique hotel. We chose the room with sea view and it overlooks the small pool platform. Ocean view/wave sounds are wonderful to fall asleep to. Beds/rooms clean and attended to daily. Fridge in room was a life saver. Gated entry. Kitchen available if you desire cooking. Free bottled water onsite with refillable jug for your room. Kind and responsive staff (often not onsite visibly but usually text back via what’s app promptly to address questions/needs). No beach access directly. Beaches are “public” here meaning you can swim wherever you like, but if you want to sit on a chair (even at the hotel next door where they have “an agreement”) you will have to pay for the chair or purchase food/drink minimums there. Shower pressure was quite abysmal. Plenty of storage areas for unpacking. Good a/c, WiFi is inconsistent but mostly available. Common spaces available for eating/working/realaxing. Even some cards and a board game avail for common use. All in all, would stay again, especially for the price point!